Thursday 03 January 2013

Microsoft Offers Free Month of Xbox Live After Outage

 Christo [PCD]    03 Jan : 09:13
 None    Software

Last Friday, Xbox Live subscribers lost the Cloud Saved Games feature

Last Friday, Xbox Live subscribers lost the Cloud Saved Games feature

Xbox Live users may have suffered an outage over the weekend, but Microsoft is offering a free month of service to make up for it.

Last Friday, Xbox Live subscribers lost the Cloud Saved Games feature, which allows gamers to store saved games online and pick them up later on a different console if they'd like. The outage lasted anywhere from a couple of hours to a couple of days.

As of this morning, the feature was fully restored. But to make up for the lost game time, Microsoft is offering a free month of Xbox Live to those affected. What's even better is that the subscribers don't have to contact support to get their free month; Microsoft knows who was affected and will take care of everything on its end.

Here is the statement released by Microsoft:

We want to thank all of our Xbox LIVE members impacted by the Cloud Saved Games service issue for your patience and understanding. It took longer than we expected to get back to full performance as we needed to ensure the integrity of everyone’s game saves. Whether you couldn’t access your game saves for a couple of hours or a couple of days, we sincerely apologize for the delay and inconvenience. We will be automatically applying a one-month extension to the Xbox LIVE Gold memberships of everyone who was impacted. We can assure you we’ll also be doing a thorough post mortem to help prevent this from happening again.

As always, I welcome your feedback. Game on!

Alex Garden
Email: Alex dot Garden at Microsoft dot com
General Manager, Xbox LIVE

Source: Major Nelson


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Wednesday 11 July 2012

Windows 8 Pro Upgrade Prices Revealed: $39.99 Download, $69.99 via Disc

 Christo [PCD]    11 Jul : 14:17
 None    Software

Any version of Windows XP, Vista, or 7 will be eligible for inexpensive upgrade

Any version of Windows XP, Vista, or 7 will be eligible for inexpensive upgrade

Say what you will about its touch reforms, and extreme user interface makeover, but Microsoft Corp. (MSFT) is at least moving aggressively to give its customers a favorable price point.

To counter Apple, Inc.'s (AAPL) $19.99 USD Mountain Lion licensing, Microsoft is offering Windows 8 "Pro" for only $39.99 USD via download. A DVD version will be available for $69.99 USD (that's one expensive disc). Clearly Microsoft is trying to funnel customers to its online process, which it hopes will lead to a more pain-free and automated installation.

Comments Microsoft:

We believe that your upgrade experience in Windows 8 will be a breeze by offering a faster experience, a single upgrade path, and compatibility from prior versions of Windows. We’ve continued to listen to our customers and have expanded the ability to download to over 100 countries and 37 languages. We have simplified the Windows upgrade experience with the Windows 8 Upgrade Assistant which supports you during your upgrade with everything from selecting your language to pausing your download to built-in compatibility checks - it’s seamless. And if you’re an enthusiast you will have the flexibility to download and control how you upgrade.

Somewhat strangely Microsoft is offering customers who purchase the download the option to purchase a backup DVD for $15. In other words you can order the download and get a DVD via the backup option for $54.99 USD, or pay $15 USD extra to buy it in store.

It seems a bit counterintuitive, to say the least.

Of course if you want to snag a download or disc install be sure to first check that your hardware is capable of running Windows 8. To test that you can grab Microsoft's Release Preview of Windows 8 from here, which comes with a test-phase build of the upgrade assitant.

Windows Team engineer Brandon LeBlanc writes Microsoft is continuing to "drive toward the RTM milestone."

Source: Windows Team Blog

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Monday 25 January 2010

Firefox surges

 MaTiCa    25 Jan : 18:39
 None    Software

Firefox downloads boosted by new release and Internet Explorer security scare.

Mozilla's open source browser experienced a healthy boost in popularity last week on the back of a new release and security concerns about Microsoft's Internet Explorer.

On Friday the Mozilla Foundation released version 3.6 of the popular open source browser and by Monday morning almost 12 million copies of the latest version had been downloaded. At the time of writing on Monday morning, 11 921 680 copies of Firefox 3.6 had been downloaded according to the Firefox download-tracking site. An average of around 42 downloads per second were being recorded on Monday morning.

The majority of downloads were from the US where close to 2.5 million copies had been downloaded over the weekend. This was followed by Germany (1.5 million copies), Brazil (640 000), France (580 000) and Japan (414 000). South Africa had recorded just over 18 000 copies downloaded over the weekend. In comparison Morocco recorded in excess of 31 000 downloads in the same period. South Africa was listed as number 55 in the total number of downloads by country.

Firefox 3.6 is a significant upgrade for web users and includes a number of new features including personas for customising Firefox's appearance, many new HTML5 features including geolocation, CSS gradients, native video and the new Web Open Font Format for including fonts in web designs.

Extra boost

While most of the downloads of Firefox 3.6 are likely to be done by existing Firefox users, the browser also received a additional boost in the past week when new security flaws were revealed in opponent Internet Explorer. The security risks in IE prompted the German government to recommend web users adopt another browser to protect themselves when online.

The result was a significant increase in downloads of alternative browsers, most particularly Firefox. According to the Sydney Morning Herald Mozilla said that it had seen an increase of more than 300 000 downloads of its browser in Germany over a four-day period following the warning. Norway-based Opera also reported an increase in downloads following the warning.

Microsoft said at the time that the flaws in IE were insignificant but they did issue a security update for IE on Thursday last week.


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